Privacy Policy

Effective Date: July 1st, 2020

Last Updated: January 10th, 2025

1. Introduction

Welcome to the online platforms of Madisons Pub and Grill (“Company,” “we,” “us,” or “our”). Our restaurant is located at 7611 S. Madison St, Willowbrook, IL. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when interacting with our website, mobile applications (if any), and other online services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our Services.

2. Information We Collect

1. Personal Information You Provide

  • Contact Details: When you fill out forms, sign up for our newsletter, make a reservation, or opt in to receive SMS marketing messages, we may collect your name, email address, phone number, or mailing address
  • Payment Information: If you make a purchase (e.g., gift cards) through our Services, we may collect certain payment details. Note that payments are typically processed by third-party providers with their own privacy policies; we do not store full credit card numbers on our servers.
  • Feedback and Communication: If you contact us via email or through our website forms, we collect the information you provide, such as your name, email address, and any message content.

2. Information Collected Automatically

  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to automatically collect information about your usage of our Services (e.g., pages visited, links clicked, and time spent).
  • Device and Usage Information: We may collect data about the device you use to access our Services, including IP address, browser type, operating system, and referring URLs.

3. Information from Third Parties

  • We may receive information about you from third parties, such as social media platforms (if you choose to link or sign in via such platforms) or reservation/ordering services that integrate with our website.

3. How We Use Your Information

We use the personal information we collect for a variety of business purposes, including:

1. Providing and Improving Our Services:

To process reservations or online orders, communicate with you, and enhance the user experience on our website.

2. Marketing and Promotional Communications:

To send newsletters, offers, and other updates about our restaurant, events, or promotions (where permitted by law). You can opt out of these communications at any time by clicking the “unsubscribe” link in any promotional email.

3. SMS Marketing (Opt-In Only):

  • If you choose to opt in to receive SMS marketing messages, we will use the phone number you provide to send you marketing, promotional, or transactional text messages. Standard messaging and data rates may apply.
  • You can opt out at any time by replying “STOP” to any text maessage.

4. Customer Support:

To respond to your inquiries, feedback, or requests and to provide customer service.

5. Analytics and Performance:

To monitor and analyze usage trends, measure the effectiveness of our marketing, and ensure the stability and security of our Services.

6. Legal Compliance:

To comply with applicable laws and regulations, fulfill our contractual obligations, and protect the rights, property, or safety of our business, our customers, or others.

4. How We Share Your Information

We value and respect your privacy. We will never sell your personal information to any third party.

However, we may share your personal information in the following circumstances:

1. Service Providers:

We may share information with trusted third-party vendors who help us operate our Services (e.g., IT support, website hosting, payment processors). These providers are contractually required to protect your information and are not permitted to use it for their own purposes.

2. Business Transfers:

If we merge with or are acquired by another company, or in the unlikely event of a bankruptcy or other business transaction, your personal information may be transferred as part of that transaction.

3. Legal Obligations:

If required by law, court order, or governmental regulation—or if such disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or others—we may disclose your personal information.

4. With Your Consent:

We may share your information for other purposes disclosed at the time you provide personal data or with your explicit consent.

5. Cookies and Similar Technologies

  • Cookies: Small data files stored on your browser or device that help us remember your preferences, understand site usage, and improve our Services. You can modify your browser settings to refuse cookies or alert you when cookies are being sent, although doing so may limit certain functionality of our website.
  • Analytics: We may use analytics tools (e.g., Google Analytics) to collect information about your usage of our Services. These tools may use cookies to gather information such as your IP address, how often you visit pages, and which websites referred you.
  • Do Not Track Signals: Our website does not respond to Do Not Track signals set by your browser.

6. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

1. Opt-Out of Marketing Communications:

  • Email: You can opt out of our marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • SMS: To opt out of SMS marketing, you can reply “STOP” to any text message you receive.

2. Cookie Controls:

  • Most browsers allow you to control or block cookies. You may also disable specific third-party tracking by adjusting your browser settings.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is entirely secure, and we cannot guarantee absolute security

8. Children’s Privacy

Our Services are not directed to children under 13 (or another age as defined by local law). We do not knowingly collect personal information from children without parental or guardian consent. If you believe a child has provided us with personal information, please contact us at contact@madisonspub.com, and we will promptly remove such information from our records.

9. External Links

Our Services may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” and “Effective Date” at the top of this policy indicate when changes were made. If we make significant changes, we will notify you through our Services or by other means. By continuing to use the Services after any update, you agree to the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us using the information below:

Madisons Pub and Grill

7611 S. Madison St, Willowbrook, IL

Phone: 630-455-5520

Email: contact@madisonspub.com